March CE Event: “The Wild World of Dental Insurance"
Location: DCDS Headquarters, 2001 K Street NW, 3rd Floor North, Washington, DC 20006
Meeting Attendance Note: Live streaming of this presentation is not available for those who want to access the presentation virtually. The recording of the presentation will be made available to all registrants within 48 hours of the presentation.
Contact: Cheryl Michi
Email: info@dcdental.org
Phone: (202) 367-1163
Registration closes the Monday before the event at 5pm.
Tuesday, March 11, 2025
5:45pm to 6:00pm Business Meeting
6:00pm to 7:00pm Session 1
7:15pm to 8:15pm Session 2
You may register for one session or both.
Please note pricing:
- Members: $0
- Non-Members Presentation Recording: $75
- Non-Members In-Person $110
- Dental Office Staff Presentation Recording: $45
- Dental Office Staff In-Person: $75
DCDS Event Sponsor: Hiossen Implant
Meeting Description:
Are you stressed out with PPOs, leased networks, and patient objections? You are not alone. Managers and insurance coordinators face an increasingly complex insurance landscape. This discussion will help you prepare by explaining the why and how of these industry shifts. Offices that are aware of these changes before they are put into effect will weather the storm just fine. Will you be one of them?
We will also review ways to improve your insurance systems. How should you handle eligibility and benefit issues? What about denials and disallows? Let’s talk about ways to manage this very important part of your revenue cycle!
Learning objectives Session 1:
- Understand current industry conditions
- Learn why plan design has become problematic
- Improve your claims management systems
Learning Objectives Session 2:
- Apply state laws correctly
- Determine your participation factors
- Explore the impact of Medicare Advantage dental plans
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Continuing Education Disclaimer: The District of Columbia Dental Society is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. It is the responsibility of each participant to verify the CE requirements of his or her licensing or regulatory agency and to contact them with any questions regarding licensing. The DC Dental Society designates this presentation for 2.0 CE.
Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
About the Speaker: Teresa Duncan
Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. A recipient of the Lifetime Achievement Award from the American Association of Dental Office Management, she understands the importance of continuing education.
She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and a regular contributing author to the ADA’s Annual CDT Companion Guide™. Teresa is a frequent contributor to multiple dental publications. She was a founding Trustee for the auxiliary[1]learning focused DALE Foundation. Teresa is a member of several organizations including Women in DSO and the National Association of Dental Plans.
She has been named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized annually as a Leader in Consulting by Dentistry Today. She provided consulting assistance in the development of the American Dental Association's Guidelines for Practice Success™. Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management from Marymount University.
